Provided you are a private consumer you may cancel or return any unused order made by you via our website at any time within 30 days of receipt of the Goods. This Condition extends your statutory rights of cancellation. You must notify us by e-mail via our ‘contact us’ page of your wish to return the item.
If you wish to return Goods. Return shipping costs will only be refunded where we have sent faulty Goods or the incorrect item in error and are confirmed as faulty or incorrect by us. We ask for an image of the faulty or incorrect item prior to the return being authorised along with a description for the reason you are requesting a return.
Goods which are returned to us must be accompanied by a copy of your delivery note or a covering letter stating your name, address and order number and reason for return along with the return authorisation number we will provide.
Any returned item lost, damaged or defaced in transit to us will not be credited. If you have not received an acknowledgement or credit note from us within 14 days You should notify us.
Any returned items must be returned at your own cost and must be packed in its original packaging and suitably labelled addressed to our Returns Department which will be confirmed to you upon the return being authorised by us.
Goods must be returned in the same condition that they were in when dispatched to you. For our contact details and to request a return go to our ‘contact us’ page.
We recommend that you use a reputable courier or Recorded Delivery service. Please retain any proof of posting, receipt or tracking number for any item returned as we cannot accept responsibility for Goods until signed for by us.
Unless expressly authorised by us in writing, items can only be returned for credit if unused unless faulty, complete and in the original packaging. Please note: If you return Goods (which are not faulty) for exchange we will charge you for shipping the new items back to you.
We aim to make the returns process as easy and as swift as possible.
No.1 Golf Cleats & Spikes Retailer
We are the Largest Stockist and Retailer of Golf Spikes and Cleats Online. Over 500,000 Spikes and Cleats available in both new and old thread patterns.
The widest range of styles and designs from top brands Softspikes and Champ! Fast U.K and International Shipping. Expert Customer Service and Support from the No.1 Online Retailer.