COMPANY INFORMATION
CUSTOMER SERVICE
Delivery & SHipping
Delivery/Shipping of Golf Spikes & Golf Cleats
We will in most cases for U.K Spikes and Cleats orders ship your parcel Royal Mail 24/48 which is typically a 3–4-day service depending on your exact location.
There is a flat rate of £2.95 for all U.K Spikes and Cleat orders. (Note this increases to a flat rate of £5.95 if your order contains product from our Golf Equipment category or exceeds £29.95).
We aim to get all orders processed and shipped within 24hrs of payment being confirmed (excluding Weekends and Bank Holidays).
Delivery/Shipping of Golf Equipment
For orders that contain product from our Golf Equipment categories your order may be a split delivery depending on the product or products you have ordered. Larger items such as golf trolleys and golf bags or items that are located in a different warehouse will arrive separately in some or most circumstances. We DO NOT offer a collection service currently.
There is a flat rate of £5.95 postage for any orders that contain Golf Equipment in the U.K
Note: We do not currently ship any Golf Equipment other than Golf Spikes, Golf Cleats and Golf Cleat accessories outside of the U.K – If you are located outside the U.K it will not be possible to checkout.
Our Couriers and Royal Mail do not collect or deliver on Sundays or Public Holidays. Working days are classed as Monday to Friday, however Royal Mail and some Couriers do deliver on Saturdays in the majority of areas but at their own discretion.
Golf Spikes and Golf Cleat orders received before midday on weekdays are usually shipped the same day using Royal Mail which is typically a 3-4 days service. (Please note due to strike action and seasonal deliveries, some delivery times can vary depending on your area and the performance of your local sorting office or courier).
Golf Equipment orders (orders that contain product from the Golf Equipment category) are sometimes and in a lot of cases shipped from a separate location so you may receive more than one delivery and additional tracking numbers. For larger items shipped from different locations such as Golf Trolleys and Golf Bags we use either DPD, or DHL.
Collection from us is currently unavailable and all orders must be made online or over the telephone with our sales team.
U.K Mainland Delivery Tariff
Standard U.K Delivery
£2.95 Flat Rate (Spikes and Cleats) £5.95 for orders over £29.95
£5.95 Flat Rate over £50.00 (Spikes, Cleats and Golf Equipment)
£14.95 Rest of Europe (Spikes and Cleats only)
£19.95 International Inc U.S Delivery (Spikes and Cleats only)
Golf Equipment shipping to Europe or U.S is currently unavailable (Spikes and Cleats are allowed)
Packaging
To help the eco system we will in most cases send golf spikes and cleats without plastic retail packaging in order to help reduce single use plastic and help support our environment and eco systems – we appreciate your support with this.
(Please note we take every safety precaution when picking and packing your order to ensure all orders are delivered to you in perfect condition. Any damage to packaging must be notified to us immediately.
Order Tracking
If your order has not arrived with 5 working days of placing your order, please feel free to contact us via the ‘contact us’ page providing your name, email address, contact number and order number and one of our team will update you within 24hrs regarding your order status and tracking information.
No.1 Golf Cleats & Spikes Retailer
We are the Largest Stockist and Retailer of Golf Spikes and Cleats Online. Over 500,000 Spikes and Cleats available in both new and old thread patterns.
The widest range of styles and designs from top brands Softspikes and Champ! Fast U.K and International Shipping. Expert Customer Service and Support from the No.1 Online Retailer.